How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask bsilverop Your Own Question
bsilverop, Computer Enthusiast
Category: Email
Satisfied Customers: 1773
Experience:  15+ years troubleshooting computer hardware/software
Type Your Email Question Here...
bsilverop is online now
A new question is answered every 9 seconds

My sister has hotmail and i have gmail.ican't send or reeive

Customer Question

my sister has hotmail and i have gmail.ican't send or reeive messages to her; whast provider will let me?
Submitted: 2 years ago.
Category: Email
Expert:  bsilverop replied 2 years ago.

Thank you for the question. When you say that you cannot send or receive messages to/from your sister, what are you referring to? Are you referring to email or another method (ie - AIM, Yahoo Messenger, etc..)? There is no reason why you wouldn't be able to send/receive emails between Hotmail and GMail, so I'm just hoping to understand the problem more clearly at this point. I look forward to your reply. Thanks!

Customer: replied 2 years ago.
i always get a message that brings yahoo into the equation.the problem is i terminated yahoo and it is still interfering .i am going to the hospital wed to get evaluated for a heart and lung transplant and I can't even talk to my sis!
Customer: replied 2 years ago.
message is:permanenl.tly failed , rejected by message couldn't be delivered on behalf of due to domain owner policy
Expert:  bsilverop replied 2 years ago.

I would suggest sending the mail through a gmail account with an address, or sending directly using the web page. Yahoo does not allow mail to be sent on its behalf (ie - from a web contact form or through gmail). Sending directly should allow the message to be sent. Let me know if you need help with that and I'll be happy to start a remote session with you. Thanks,