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Is this on your computer, phone or iPad?
If you press Ctrl and - (minus sign) does it go smaller?If it's not what you're after, try describing what you want exactly you're trying to reduce in size.Thank you
Were you able to try the shortcut I gave you to make the page contents smaller?I can connect to you remotely and fix it for you now if you like, I've just sent you a remote offer so we can get started