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Dustin, Email Specialist
Category: Email
Satisfied Customers: 13328
Experience:  Specializing in Thunderbird, Eudora, Outlook, Outlook for Mac, Mac Mail, Windows Live mail, Incredimail and a few others! Also Worked in The US Army as A Network Switching Systems Operator/Controller
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Google Chrome - I delete gmails and cannot retrieve them

Customer Question

Google Chrome - I delete gmails and cannot retrieve them
Submitted: 2 years ago.
Category: Email
Expert:  Dustin replied 2 years ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

If you only had your emails stored online, inside gmail. And you didnt use an email program such as outlook 2010, Thunderbird, mac mail, etc

Then there is only one way in which you can attempt to recover your deleted emails.

Read over this page, and follow the steps listed

If you cant find them by checking the trash folder. Then you will have to follow the second set of steps to secure your account and then file the report for missing messages. Once you click the button to file a report, fill out all the info it asks for and gmail will attempt to find the missing messages.

If you get stuck or run into any issues let me know. And good luck!

I strive to provide great service, and greatly appreciate a rating of excellent ( 5 stars ) selected and submitted below this answer or at the top right of the screen. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

Customer: replied 2 years ago.
Hi Dustin,
I followed the steps with no solution.
Expert:  Dustin replied 2 years ago.

Did you fill out the form I suggested?

What did it tell you after you filled out the form?

Customer: replied 2 years ago.
I will fill out form.
Expert:  Dustin replied 2 years ago.

Excellent.. let me know the results~

Customer: replied 2 years ago.
I am recovering mail but I still cannot recover Sent mail for 2015.
Sent stops at 10/19/2014.
Expert:  Dustin replied 2 years ago.

If you deleted the sent mail.

Its going to show in the trash.. After you finish the recovery.

Keep in mind, the process can only recover what it can recover.. And this is a new feature, gmail used to have no way at all to recover mail once it was deleted.

Customer: replied 2 years ago.
I guess I permanently deleted my Sent messages for 2015.
Would they possibly be in iCloud backup?
Expert:  Dustin replied 2 years ago.

Icloud doesnt backup gmail messages.

Did you complete the form and try to recover the deleted messages? If so what did it say after you submitted the form?