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Lachard Binkley
Lachard Binkley, System Desktop Analyst
Category: Email
Satisfied Customers: 55
Experience:  A+ Certified; System Desktop Analyst
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I have windows Live Mail and I am unable to delete or empty

Customer Question

I have windows Live Mail and I am unable to delete or empty the Deleted Items folder, the Sent Items folder or the Junk Mail folder. A message "an error occurred" keeps appearing.
Submitted: 2 years ago.
Category: Email
Expert:  Lachard Binkley replied 2 years ago.

Thank you coming to Just Answer my name is Lachard.

The first thing I would try is a repair of your mailbox sometimes it can be a damaged profile so to do a repair could you follow these steps and let me know if it makes a difference.

Press Windows + R, type AppWiz.cpl, click OK.

2. Select Windows Essentials 2012/Windows Live Essentials, click Uninstall/Change-or-Remove.

3. Click Repair all Windows Essentials Programs.

Expert:  Lachard Binkley replied 2 years ago.


I wanted to find out if you are still having issues with your mail client or has it been resolved.