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Pete, Computer Expert
Category: Email
Satisfied Customers: 17917
Experience:  CISCO certified computer and networking expert
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Gmail Tech Support: We have not received gmail on our

Customer Question

Gmail Tech Support :
We have not received gmail on our account, using our MAC Mini, since Aug 4, 2015.
We have not received gmail on the same gmail account, but using our NOOK,
since Aug 17, 2015.
We used to get the same gmail showing up on both devices.
Our gmail account is***@******.***
1) Can you transmit our missing gmail on the NOOK ???
2) Can you troubleshoot the issue(s) on the MAC Mini ???
Thank you for any help that you can offer.
Cynthia Whitten
Submitted: 2 years ago.
Category: Email
Expert:  Pete replied 2 years ago.

Hi Cynthia,

If you log in to your gmail account at can you see the missing emails there?

If so, then you can try deleting the email account from the Mac Mini and add it again, and the emails should all download from your gmail account to it.