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Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6175
Experience:  I have 7+ years of experience in fixing emails issues.
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I cannot recover my password. The recovery emails are no

Customer Question

I cannot recover my password. The recovery emails are no longer available and there is no place to put in my phone #. I have been on the road for three weeks and used the email account from different places around the country. Now a message of possible unauthorized use will not allow me to open my account with the same password ***** have used for 10 years. This new system of security sucks. How do I get in?
Submitted: 1 year ago.
Category: Email
Expert:  Sandy replied 1 year ago.

Hi,I am Sandy and I look forward to help you today with the best answer possible.

Could you please answer the following:
What is your email service provider? gmail/yahoo/hotmail or other.

What program do you use to check your emails? Internet explorer, mozilla firefox, safari, outlook, outlook express, Windows Mail, Windows Live Mail or Thunderbird or other.

Customer: replied 1 year ago.
hotmail on safari
Customer: replied 1 year ago.
are you there?
Expert:  Sandy replied 1 year ago.

I'm composing my answer. Please wait a minute.

Expert:  Sandy replied 1 year ago.

I'm sorry about the issue and understand how frustrated it is.

I understand that you have already tried to reset your hotmail account or may have filled out recovery form as well.

I will post here all of the possible options to recover your Hotmail account.(If you have already tried any option, you can please ignore that.)

A. Please login into your webmail account:

Open the link:

B. Please try to reset your hotmail/msn account password ***** under:

C. If not fixed:

Please fill out the details under the link give below:

https:// eTegIY1nwW5%2bcVeWyPA2vtQK3HkdULtYPWXMpwnglnW9Sn4p%2bP1OyUkJ9DIhuwTsMQ3w2wkRWgCEzQIPJurd84EE0Eh%2brBwRCAtKe0nzT3rEG%2bgvLd3z9RYBT0ndzVAHshQ%3d%3d%3a1&cxt=RP

Once you fill it out, they should get back to you in 24-48 hours. Provide them your working alternate email account as a contact email address. They will get back to on this working alternate email account.

Keep me posted.

And if you can take a second to rate my service, that would be greatly appreciated.

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