How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Sandy Your Own Question
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6236
Experience:  I have 7+ years of experience in fixing emails issues.
Type Your Email Question Here...
Sandy is online now
A new question is answered every 9 seconds

I took my profile down and want to put it back up. How do I

Customer Question

I took my profile down and want to put it back up. How do I do that. I cannot log in on my old info but when I try to set up a new one it say email is already in use. I would rather just bring up my old one and not have to redo everything.
Submitted: 2 years ago.
Category: Email
Expert:  Sandy replied 2 years ago.

Hi,I am Sandy and I look forward to help you today with the best answer possible.

I'm sorry about the issue.

Could you please answer the following:

What is your email service provider? gmail/yahoo/hotmail or other.

What program do you use to check your emails? Internet explorer, mozillafirefox, safari, outlook, outlook express, Windows Mail, Windows Live Mail or Thunderbird or other.

Customer: replied 2 years ago.
gmail...Internet explorer....
Expert:  Sandy replied 2 years ago.

Visit this website:

And check if it shows you logged into your old gmail account or new account.

If it is new account, please sign out of your new account by clicking the link given below:

And then try to sign into your old gmail account.

Keep me posted.

And if you can take a second to rate my service, that would be greatly appreciated.

Related Email Questions