How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

How can I access my gmail account? It says my password is

Customer Question

how can I access my gmail account? It says my password ***** ***** right.
So I changed the password....still does not work.
I am old and baffled and NEED to access the account to access data from my phone which was ruined.
Submitted: 2 years ago.
Category: Email
Expert:  Dustin replied 2 years ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

Before we get started Id like to know how you want to proceed. I can either help you through written communication.

Or we can speak over the phone or I can connect to your computer screen directly ( as an additional service )

How would you like to work on the gmail problem?

Thank you in advance for your response,

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.