How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I have my business account through Dex Media ProMail Webmail

Customer Question

I have my business account through Dex Media ProMail Webmail login. I can not open it!! It bacame slower and slower to open and I can not get help through Dex media. I need help fast.
Submitted: 2 years ago.
Category: Email
Expert:  Jess M. replied 2 years ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your email issues. Dex Media is a web hosting an email hosting provider and I am very sorry if you are having trouble with their email service.

Are you using Internet Explorer web browser to access your email account with them? Or are you using an email program like MS Outlook?

Also, are you using a computer with Windows XP, Vista, 7, 8 or 10 or a Mac?
Please let me know so that I can help you further.

Best regards,

Related Email Questions