How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I lost my original e-mail account and I ended loosing all my

Customer Question

I lost my original e-mail account and I ended loosing all my contacts on the one I had for many years..
Submitted: 1 year ago.
Category: Email
Expert:  Christopher Love replied 1 year ago.

Hello, my name is Chris. When you mentioned "they" changed your email. Who is they? Who was your original account with? How do you access your mail? Internet based mail, standalone mail program?

Customer: replied 1 year ago.
I had a e-mail many, many years and all of a sudden it wouldn't work..I had to have a new one and I lost all my contacts
Customer: replied 1 year ago.
aol wanted me to change it...they would not let me use my old one
I have used aol for many, many years..I don't know what happened..
Customer: replied 1 year ago.
Expert:  Cory replied 1 year ago.

Welcome, I am Cory.

Were you not able to sign into your old AOL account?

Related Email Questions