Email

Need Help With Email? Ask Your Email Questions Online

Ask a Computer Expert,
Get an Answer ASAP!

Email

Just loaded Gmail on Thursday and havent received email

Customer Question
since. Im ready for a...
Just loaded Gmail on Thursday and havent received email since. Im ready for a professional
Submitted: 2 years ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 4 minutes by:
8/9/2015
Email technician: IT Miro, Computer Scientist replied 2 years ago
IT Miro
IT Miro, Computer Scientist
Category: Email
Satisfied Customers: 3,297
Experience: Bachelor's Degree in Information Technology, Microsoft Certified Professional
Verified

Hello! I am IT Miro and I will assist you on this question.

Please tell me if you are able to access your GMail account (do you know the password)?
Ask Your Own Email Question
Customer reply replied 2 years ago
I can get into the acount.
Customer reply replied 2 years ago
I'm already signed on.
Email technician: IT Miro, Computer Scientist replied 2 years ago

Good.

Have you added your GMail account in one of the e-mail clients, such as Microsoft Outlook?

Ask Your Own Email Question
Customer reply replied 2 years ago
Unfortunately, I dont undstand what it is you are asking so I'm going with no.
Customer reply replied 2 years ago
my email is through go daddy.
I opened the gmail at the request of a business counsel. in order to better use the apps.
Email technician: IT Miro, Computer Scientist replied 2 years ago

I see you wrote that you hadn't received e-mail since Thursday, so I would like to know how you access your GMail account - is it via e-mail program on your computer, or you use a web browser and go to www.gmail.com to access the account?

Ask Your Own Email Question
Customer reply replied 2 years ago
Im accessing through the web browser.
Email technician: IT Miro, Computer Scientist replied 2 years ago

OK.

Does your Gail address end with @gmail.com or with your company's name (custom domain)?

Ask Your Own Email Question
Email technician: IT Miro, Computer Scientist replied 2 years ago

Please type your reply here.

Thanks!

Ask Your Own Email Question
Customer reply replied 2 years ago
ok.
I have multiple emails for my business.***@******.******@******.***
are the main ones.
the gmail one is :***@******.***
I have always had my multiple emails forwarded to***@******.***
does this help?
Email technician: IT Miro, Computer Scientist replied 2 years ago

Yes, thank you!

To confirm, you set forwarding on your***@******.*** account to receive all e-mails to***@******.***?

Ask Your Own Email Question
Customer reply replied 2 years ago
That was the plan. And what I'm hoping for.
Email technician: IT Miro, Computer Scientist replied 2 years ago

OK.

Please click on this link:

https://mail.google.com/mail/?tab=wm#settings/fwdandpop

It will take you to the Forwarding tab of your GMail account. Please tell me if the forwarding is currently enabled.

Ask Your Own Email Question
Customer reply replied 2 years ago
Im there.
I have been to the page ...just not sure what im looking at
Customer reply replied 2 years ago
I am trying to forward the email but they are sending to a confirmation to a email that isnt receiving emails.
Email technician: IT Miro, Computer Scientist replied 2 years ago

OK.

Did you type***@******.*** as the forwarding e-mail address?

Ask Your Own Email Question
Customer reply replied 2 years ago
but they want to confirm and I dont know how to get the confirmation
Email technician: IT Miro, Computer Scientist replied 2 years ago

The confirmation link or code will be sent to the address you want to forward the e-mails to, which is in your case,***@******.***

So, check***@******.*** for any e-mails coming from Google.

Ask Your Own Email Question
Customer reply replied 2 years ago
That seems to be the issue... I cant check that account. Its not receiving emails. I was told by godaddy that the mx files are doubled up and out of order. If that helps
Email technician: IT Miro, Computer Scientist replied 2 years ago

In that case, this is not the GMail issue, but GoDaddy issue.

Ask Your Own Email Question
Email technician: IT Miro, Computer Scientist replied 2 years ago

I thought forwarding itself didn't work.

Ask Your Own Email Question
Customer reply replied 2 years ago
godaddy said they couldnt help
Customer reply replied 2 years ago
Any other input you have would be appreciated
Email technician: IT Miro, Computer Scientist replied 2 years ago

I thought this was a GMail issue since the question title said "Just loaded Gmail on Thursday and havent received email since".

Ask Your Own Email Question
Email technician: IT Miro, Computer Scientist replied 2 years ago

Have you made any changes to***@******.*** recently?

Ask Your Own Email Question
Customer reply replied 2 years ago
That is when it stopped. for my other accounts. I called godaddy first. they said what I mentioned about the mx files and why I assume it it is still a gmail issue.
Email technician: IT Miro, Computer Scientist replied 2 years ago

Please describe how you access***@******.***

Ask Your Own Email Question
Customer reply replied 2 years ago
typically I access it through my iphone and mac laptop.
Email technician: IT Miro, Computer Scientist replied 2 years ago

What is the web address (link) you use when you are on your Mac?

Ask Your Own Email Question
Customer reply replied 2 years ago
Once again Im not understanding the question. I access it through mac mail. I can also access it through the godaddy mail but am locked out of it do to the mx files. Can you explain the mx files that they are talking about and how I can change them?
Email technician: IT Miro, Computer Scientist replied 2 years ago
Ask Your Own Email Question
Customer reply replied 2 years ago
O.K.
I have already followed these and did as requested. so I guess I have to wait and see.
I appreciate your assistance.
Have a good evening.
Email technician: IT Miro, Computer Scientist replied 2 years ago

Sure, no problem.

Have a good evening as well.

Regards,

IT Miro

Ask Your Own Email Question
Ask IT Miro Your Own Question
IT Miro
IT Miro
IT Miro, Computer Scientist
Category: Email
Satisfied Customers: 3,297
3,297 Satisfied Customers
Experience: Bachelor's Degree in Information Technology, Microsoft Certified Professional

IT Miro is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,097 satisfied customers

Computer Software Support Specialist for more than 10 years

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Chris L.

Chris L.

Support Specialist

1,518 satisfied customers

Certified Email Expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,421 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

3,297 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
My problem is with facebook -- I am continually getting an
My problem is with facebook -- I am continually getting an email message from B asking me if I logged into FB from somewhere new (I have not) then it says something like: "It looks like someone tried … read more
RussellA
RussellA
Solutions Architect
Bachelor\u0027s Degree
123 satisfied customers
Have forgotten my password. Mobile phone. Can't remember but
Have forgotten my password JA: Are you logged into your email account on any other devices? Customer: mobile phone JA: Do you have security questions or a phone number on file to help reset your passw… read more
Mike Taylor
Mike Taylor
40 satisfied customers
Credit card info incorrect...unable to enter correct
credit card info incorrect...unable to enter correct number...help … read more
RussellA
RussellA
Solutions Architect
Bachelor\u0027s Degree
123 satisfied customers
I am prompted to provide my user name and password when I
I am prompted to provide my user name and password ***** I try to receive mail … read more
Moses C
Moses C
Bsc
332 satisfied customers
MS outlook will not contact gmail. Today. Outlook ask for
outlook ask for the password, but the password ***** ***** i have ran the repair routines as well … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
Unable to access my Outlook shortcut emails It shows windows
Unable to access my Outlook shortcut emails It shows windows error reporting has stopped working, windows will close the program and notify you if a solution is available. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
953 satisfied customers
I am locked out of my gmail account. I cannot change the
I am locked out of my gmail account. I cannot change the password ***** recover the account, Suggestions? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
I just had my fan fixed on my computer. I brought it back to
I just had my fan fixed on my computer. I brought it back to the office and now outlook isn't workin … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Thanks Jess, my phone says "slide to unlock" but it is
thanks Jess, my phone says "slide to unlock" but it is frozen, can't turn it off either for over the last 2 hour+ and it is warm … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
953 satisfied customers
I am trying to get a customer code so that a refund on my
I am trying to get a customer code so that a refund on my account can be solved but you don't make it easy to get through to a real person … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,124 satisfied customers
I just changed my password, and now the sign in screen isn't
i just changed my password, and now the sign in screen isn't displaying. … read more
IT Miro
IT Miro
Computer Scientist
3,297 satisfied customers
I cannot get my email on my Mac. Comcast. Tablet. I have
I was gone for three days... got mail before that trip. Also I can get on facebook and get on the web.… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My iPad cannot send emails. I can fwd or reply bit I can
Hi my iPad cannot send emails. I can fwd or reply bit I can send a new email … read more
Moses C
Moses C
Bsc
332 satisfied customers
Forgot yahoo password. I have the login so is that what you
i have the login so is that what you want me to do … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
69 satisfied customers
I dont now?? Gmail. Direct tk Gmail. I am so lost each time
i am so lost each time i want to cancel something i don't need i have a problem, and they are sending me and charging money on my account with out my knowledge i am to old for their stuff … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My email is and I used to be a member. I canceled my
my email is***@******.*** and I used to be a member. I canceled my membership several years ago. I would like to rejoin . having problems logging in … read more
Kris R
Kris R
IT Manager
Computing
2,629 satisfied customers
Lost my e-mail google access icon-- I'm also in the middle
Lost my e-mail google access icon-- I'm also in the middle of a computer lockdown scam … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,097 satisfied customers
My email address. Google. Laptop. Went to apple store.i
went to apple store.i receive mail but cannot send mail. apple technician told me the problem is with server: Google … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x