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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I haven't been able to get any new emails since July 31. I

Customer Question

I haven't been able to get any new emails since July 31. I ve tried to refresh and shut down and start over. Nothing works
Submitted: 2 years ago.
Category: Email
Expert:  Kamil Anwar replied 2 years ago.

Hello & Welcome to JustAnswer. May i connect with you remotely to check the issue directly?

Customer: replied 2 years ago.
Expert:  Kamil Anwar replied 2 years ago.

Please click the link below and run the downloaded program:

https://secure.logmeinrescue.com/R?i=2&Code=650498

Expert:  Kamil Anwar replied 2 years ago.

Please click the link below and run the downloaded program:
https://secure.logmeinrescue.com/R?i=2&Code=650498

Customer: replied 2 years ago.
Is this a joke? When will he call
Expert:  Kamil Anwar replied 2 years ago.

In order to assist you with the issue; i need to connect remotely to check the issue. Unfortunately, i cannot assist over the phone.

Customer: replied 2 years ago.
Cancel
Expert:  Kamil Anwar replied 2 years ago.

I will opt out and open the question to other experts.

Expert:  IT Miro replied 2 years ago.

Hello! I am IT Miro.

The previous Expert is not available any more.
Do you still require assistance with the e-mail problem?