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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I'm. I would like to reopen my email address.

Customer Question

hi I'm eric. I would like to reopen my email address.
Submitted: 1 year ago.
Category: Email
Expert:  Jess M. replied 1 year ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Before I can assist you further, please tell me the following:

  1. Are you using a computer with Windows XP, Vista, 7, 8, 10 or a Mac?
  2. How do you access your Hotmail account? Using a web browser or using an email program like MS Outlook 2010?


Please let me know so that I can help you further.

Best regards,
Jess

Expert:  flopcat98 replied 1 year ago.

that may or may not be possible

what type of email address was it ( the section AFTER THE @ would be helpful )

and how long was it closed ?

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