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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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My Hotmail account has been hacked into

Customer Question

My Hotmail account has been hacked into
Submitted: 2 years ago.
Category: Email
Expert:  Viet - Email Tech replied 2 years ago.


I'm sorry about the issue. What happens when you change your hotmail account password?

Do you have windows xp, vista, or 7, or 8, or mac computer?

Please reply at the box below. Thank you,

Customer: replied 2 years ago.
My contacts still receive emails to send money. They also have my passport details. I have Windows xp on my laptop and have ipad
Customer: replied 2 years ago.
Also have Motorola phone
Expert:  Viet - Email Tech replied 2 years ago.

Thank you.

1. Were you able to change your hotmail email password *****?

2. Are you still able to sign in and use your hotmail email account?

3. Check the Sent email folder on your email, does it show any email messages to your contacts?

4. Ask some of your contacts for the "From" email address (not the "From" name). Is it showing your email address in those email messages or someone else?

Please let me know. Thank you.

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