How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Just purchased a new Tablet. While setting up it ask me to

Customer Question

Just purchased a new Tablet. While setting up it ask me to create a outlook or hotmail account. Followed the instructions. after closing down and trying to start up the system it tells me my password ***** ***** Followed the instruction and get down to where I asked what folders have been setup and what contacts are in your contacts. It is a new account and none of that has been finished setting up so your site will not allow me to proceed. How do I change the password ***** one that will work?
Mike
Submitted: 2 years ago.
Category: Email
Expert:  Viet - Email Tech replied 2 years ago.

Hi,

I'm sorry about the issue. What's the model of your new tablet? Can you confirm it has windows 8?

Does it show an email address at the password ***** login screen?

Please reply at the box below. Thank you.

Related Email Questions