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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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Just purchased a new Tablet. While setting up it ask me to

Customer Question

Just purchased a new Tablet. While setting up it ask me to create a outlook or hotmail account. Followed the instructions. after closing down and trying to start up the system it tells me my password ***** ***** Followed the instruction and get down to where I asked what folders have been setup and what contacts are in your contacts. It is a new account and none of that has been finished setting up so your site will not allow me to proceed. How do I change the password ***** one that will work?
Submitted: 2 years ago.
Category: Email
Expert:  Viet - Email Tech replied 2 years ago.


I'm sorry about the issue. What's the model of your new tablet? Can you confirm it has windows 8?

Does it show an email address at the password ***** login screen?

Please reply at the box below. Thank you.

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