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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I have 2 email accounts - XXXXXXXXX and XXXXXXXXXX Since

Customer Question

I have 2 email accounts - XXXXXXXXX and XXXXXXXXXX
Since downloading Windows 10, 2 days ago I cannot send or receive email using address XXXXXXXX Error message is Server error: 3204, unable to send or receive messages for the (XXXXXXXX) account also:
Server error 4302
Server: ""
Have downloaded a windows sync fix but that did not fix the problem.
Is part of the problem 'Outlook" as I have not previously used this. I was still using Windows Live Mail in Windows 8.1. Can you held?
Submitted: 2 years ago.
Category: Email
Expert:  Viet - Email Tech replied 2 years ago.


I'm sorry about the issue. Are you still able to sign in your email at the (or website?

Where did you download the windows sync fix; what website?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,