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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I have 2 email accounts - XXXXXXXXX and XXXXXXXXXX Since

Customer Question

I have 2 email accounts - XXXXXXXXX and XXXXXXXXXX
Since downloading Windows 10, 2 days ago I cannot send or receive email using address XXXXXXXX Error message is Server error: 3204, unable to send or receive messages for the Live.com.au (XXXXXXXX) account also:
Server error 4302
Server: "https://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx"
Have downloaded a windows sync fix but that did not fix the problem.
Is part of the problem 'Outlook" as I have not previously used this. I was still using Windows Live Mail in Windows 8.1. Can you held?
Submitted: 2 years ago.
Category: Email
Expert:  Viet - Email Tech replied 2 years ago.

Hi,

I'm sorry about the issue. Are you still able to sign in your email at the outlook.com (or hotmail.com) website?

Where did you download the windows sync fix; what website?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,