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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Mail is going automatically to archived,just starter ,can't

Customer Question

mail is going automatically to archived,just starter ,can't download resumes to desktop
Submitted: 2 years ago.
Category: Email
Expert:  Martin replied 2 years ago.
Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.
When did the problem start?
May I start a remote session so I can take a look at the problem and solve it for you now?
Please reply using the box below.
Customer: replied 2 years ago.
can you do it now
Expert:  Martin replied 2 years ago.
I can, would you like me to send you the instructions on how to connect?
Customer: replied 2 years ago.
good morning,can you help with my email problem
Customer: replied 2 years ago.
would like to call,not sure what time you start,look forward to your help
Expert:  Martin replied 2 years ago.
Good morning!
Instead of a phone call I can connect to your computer and fix the problem for you remotely, would you like that?
Customer: replied 2 years ago.
what veers good for you
Expert:  Martin replied 2 years ago.
Thank you. Please accept the remote support offer, then From your computer click the following link:
Click Here
Then click Join your session -->
And run (open) the program that gets downloaded Elsinore.ScreenConnect.Client
Let me know once you've done that or if you need additional steps.