How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I have just been told i have more than 25000 emails in my

Customer Question

Hi there
i have just been told i have more than 25000 emails in my outlook account for one of my email addresses. I am told that i can change the properties of certain folders soi they do not synchonise and hence i can still access on my PC and not have these emails synchinise across several devices
could you assist please
kindest regards
Mario
Submitted: 2 years ago.
Category: Email
Expert:  Chris Lindsey replied 2 years ago.

Hello, my name is ***** ***** I would like to personally welcome you to JustAnswer.

This can be a troubling issue. What happens here is your e-mail gets over laid or corrupted and this can happen in such correspondence.

As this can be a bit time consuming, I like to setup a good time when it would be best to do a remote computer session.

Customer: replied 2 years ago.
can we do it now
Customer: replied 2 years ago.
this is very urgent as i am unablke to recieve any emails at present in outlook
Customer: replied 2 years ago.
where did you go Chris?
Expert:  Chris Lindsey replied 2 years ago.

Hi,

Have you had the chance to accept the computer remote session? I will go ahead and resend the request.

My available remote session times today are from 7pm-12am EST tonight. Let me know what works best for you.

Chris