How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Josh Your Own Question
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 19875
Experience:  Email expert with over 5 years experience
50836188
Type Your Email Question Here...
Josh is online now
A new question is answered every 9 seconds

How can I get back into my old yahoo account?

Customer Question

how can I get back into my old yahoo account?
Submitted: 2 years ago.
Category: Email
Expert:  Josh replied 2 years ago.

Hi!

Inbox.com hijacks your browser and causes ads, etc to appear -- Which web browser are you using? Internet Explorer, Firefox, Chrome, or Safari?

Customer: replied 2 years ago.
FIRST OF ALL i DONT WANT A MONTHLY CHARGE...i HAVE INTERNET EXPLORER are you calling me shortly????
Expert:  Josh replied 2 years ago.

I will make sure you are not setup for a monthly recurring fee.

Do you have Windows XP, Vista, 7, or 8?

Customer: replied 2 years ago.
windows vista
Expert:  Josh replied 2 years ago.

Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset then Reset again.

All of your windows will close. Open Internet Explorer again and Inbox.com should be removed. Access your email account now.

If you can take a minute and use the rating system to rate our session as EXCELLENT, GOOD, or OK and press Submit so I am credited with helping you.

Customer: replied 2 years ago.
i could not find the advanced tab...
Expert:  Josh replied 2 years ago.

Take a look at the image that I attached

Customer: replied 2 years ago.
i opened the attachment and the tab was not on the page after i put inetcplk.cpl
Customer: replied 2 years ago.
still cant find the advanced tab.i opened your attachment and it wasnt there, when i entered inetcpl.cpl
Customer: replied 2 years ago.
why not just call me as I requested and walk me thru this?
Expert:  Josh replied 2 years ago.

Did you enter inetcpl.cpl on the right option?

Click the Windows logo, in the start search box type inetcpl.cpl and click enter.