How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I cannot get into my gmail account since July 9th... Ive been

Customer Question

I cannot get into my gmail account since July 9th... Ive been sent several text codes but I am unable to continue to reset a new password ***** it was mentioned to me that I may have a virus in my email? I was at school that day w/ my teacher tring to email my resume to my phone so I could apply online and changed the password ***** Since, I have not remembered what occurred and I have not been able to get into my acct. HELP!
GMAIL IS: itisagreatday@
Submitted: 2 years ago.
Category: Email
Expert:  Kamil Anwar replied 2 years ago.
Hello & Welcome to JustAnswer.
May i connect with you remotely to check the issue directly?