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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I know my user name but not my password. My email is

Customer Question

I know my user name but not my password. My email is [email protected]
Please help my establish a new password. Thanks, ***** *****
Submitted: 1 year ago.
Category: Email
Expert:  IT Miro replied 1 year ago.

Hello! I am IT Miro.

In order to reset the password ***** your e-mail account, you need to confirm your identity. The fastest way would be to answer two security questions that are on the account. Those are:
Question 1: Who is your favorite author?
Question 2: Who is a famous person you'd most like to meet (living/dead)?
Let me know if you know the answers to those two security questions.
Expert:  IT Miro replied 1 year ago.
Hi again!
Do you still require assistance with this issue?
Let me know,
IT Miro

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