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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I am already on Gmail - youve blocked me getting to my emails

Customer Question

I am already on Gmail - youve blocked me getting to my emails - and you are asking to change my account name which I've had for years. PLease get off my back - it is costing me money !
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.
Hello! Thank you for your question. I am an independent licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Is there any error or message? Was there any change recently to your computer that may have caused this issue?
Do you have windows xp, vista, or 7, or 8, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you