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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I couldnt open my mail box with my new apple i d and people

Customer Question

i couldnt open my mail box with my new apple i d and people cant send me email
Submitted: 2 years ago.
Category: Email
Expert:  John T. F. replied 2 years ago.
Hi, to clarify, do you have an Apple based email address that you could previously access and now can not? Thanks,John
Customer: replied 2 years ago.
Yes I have the old email address and I d. Some how I couldn't my it. After updating my apps. People in the help line ask me to deleted and creat the new account . With the new account I can't open my mail box and receive email. Also with we chat I can't meet new friends , in general after updating the apps my phone turn in to trash , if you have my history you would know how time I had spend on trying to get the phone back to norning . Sorry I have to say this , after updating my phone turn in to nightmare even tax messaging sending picture was out off founction . To be honest I though Apple I phone is the best.
Expert:  John T. F. replied 2 years ago.
OK and do you have a new, different Apple ID now?
If so, why were you told you create a new one?