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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I have an e.mail***@******.*** over 10 years

Customer Question

I have an e.mail ***@******.***
for over 10 years now
I live in Egypt , I travelled 3 days ago to USA to attend a scientific conference since that day I could not open my e.mail box , and MSN told me that they will give me a code through text or call , but I could not get it because my cell phone not working outside Egypt , now they consider me as a wrong person and till now I could not check my e.mail
Submitted: 2 years ago.
Category: Email
Expert:  michelleclive replied 2 years ago.
Hi, My name is ***** ***** i will be assisting you
Expert:  michelleclive replied 2 years ago.
If you have a phone tied to the account, you can try to verify your account with a mobile number (only available in limited markets at this time): http://explore.live.com/windows-live-sign-in-account-temporarily-blocked-ui
Expert:  michelleclive replied 2 years ago.
If that fails, try to reset it here:http://account.live.com/password/reset Click the I forgot my password ***** then click Reset your password
Expert:  michelleclive replied 2 years ago.
let me know if you are able to reset it or not and i will suggest further

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