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sudipto_dutta, Computer Hardware Engineer
Category: Email
Satisfied Customers: 5742
Experience:  Computer Hardware EngineerCertificate Course In Computer Maintenance,8+ years of Experience in computer troubleshooting
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I lost my e-mail password ***** tried starting a new account,

Customer Question

I lost my e-mail password ***** tried starting a new account, but how do I get to my old account?
Submitted: 2 years ago.
Category: Email
Expert:  sudipto_dutta replied 2 years ago.
As you are seeing a wrong phone number, it means your phone number was changed by someone, which means your account is hacked. In this situation, I can only tell you, how to contact google, because it is not possible to reset the password ***** the phone number and you cannot change it, unless you are able to login to the account. But, I don't know, when google will reply you back, as we do not have any relation with google. If you want to continue then, let me know.
Customer: replied 2 years ago.
Well tell me how to contact Google. This should be part of your answer.
Expert:  sudipto_dutta replied 2 years ago.
Yes, that is true, but some customer do not want to understand that, no one can reset the password ***** the user or google.Anyway thanks for understanding. Can you tell me your old email address without the @ sign ?
Customer: replied 2 years ago.
My old e-mail address is doncummings The new one I created is decnewone
Expert:  sudipto_dutta replied 2 years ago.
Do you have any Hotmail account ?
Customer: replied 2 years ago.
No. And my old account name is doncummings01, sorry I forgot the 01 in that address.
Expert:  sudipto_dutta replied 2 years ago.
OK, I am giving the link below, where you get the form to fill and send it to google and you will require another email address, which you can access at present, so that google can contact you on that. Please try to fill the form with as much as detailed information. This is the only one left to get back your account, as you do not have any phone number which ends with the digit "55". Please let me know, if you need any more information, otherwise please remember to give positive rating below, as that is the only way I am compensated for my time and effort.
Customer: replied 2 years ago.
Thanks, ***** ***** I get back in touch with you?
Expert:  sudipto_dutta replied 2 years ago.
Just open this and login with your email and password ***** reply me back.