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Ask Jason Jones Your Own Question
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 16682
Experience:  10+ years of work experience.
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Ican not get to my email

Customer Question

ican not get to my email
Submitted: 2 years ago.
Category: Email
Expert:  Jason Jones replied 2 years ago.

If anyone wishes to ask Jason a question directly,
they can do so at the following page:

I am an Information Technology Professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
I understand that your son's email account is up on screen now. The easiest way to fix this is to first log out of your son's account and then log in with yours.
- Click the following link and follow the instructions below:
On the top right of the Yahoo mail page, you will see your son's name as a link "next to the Sprocket" icon. Click your son's name/yahoo ID and click the "Sign out" button. After this is complete, you can sign back into your account and be all set.
I will be standing by.
Thank you,