How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I'm using Outlook 2010. With my laptop after it's been on

Customer Question

I'm using Outlook 2010. With my laptop after it's been on for about 4-5 hours, when I click on a web site link in my favorites, Outlook fails to open the link. To get around this, I have to completely shut down my PC and restart it again. Then, everything is OK. It didn't use to be this way. I've tried repairing Office 2010 but it doesn't solve the problem. Any ideas?
Submitted: 2 years ago.
Category: Email
Expert:  Jess M. replied 2 years ago.
Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. What exactly is the error message that you are getting when Outlook fails to open the link? Or is it just not opening without any error message?
Please let me know so that I can help you further.
Best regards,

Related Email Questions