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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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Cannot open e-mail videos. Cannot block unwanted persons from

Customer Question

Cannot open e-mail videos.
Cannot block unwanted persons from computer or tablet.
No e-mail on tablet.
2 facebooks on tablet, 1 on computer.
Tech in India not available. Paid for support but above conditions happened after.
Submitted: 2 years ago.
Category: Email
Expert:  Jess M. replied 2 years ago.
Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.I am very sorry about your issues. Before I can help you further, please tell me the following:1. Is your computer running with Windows XP, Vista, 7, 8 or a Mac?2. Regarding your email problems, may I know your email provider? (It is the domain name after the @ sign). Is it or others?3. How do you access your emails? Are you using a web browser like Intrnet Explorer, Chrome or Firefox? Or are you using an email program like MS Outlook 2007, 2010 or 2013?Please let me know so that I can help you further.Best regards,Jess

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