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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I get a message that adobe needs to be updated. I can,t seem

Customer Question

I get a message that adobe needs to be updated. I can,t seem to do that. Any suggestions?
Submitted: 2 years ago.
Category: Email
Expert:  Bryan replied 2 years ago.
Hi, and thank you for asking your question.
Just to clarify, are you being prompted to update Adobe Flash Player? If so, are you using Internet Explorer, Mozilla Firefox or Chrome as your browser?
May I set up a quick remote session now, which will allow me to connect directly to your screen and assist you with this issue?
Keep me posted.
Expert:  Bryan replied 2 years ago.
Please reply back to me using the Reply box below. Thank you.
Expert:  Bryan replied 2 years ago.
It looks like you are having some issues with replying back to me on this page itself. I have sent you an offer for remote support now; once you accept the offer, I'll provide you with further directions on setting up the remote session, so that I can assist you directly with the Adobe issue.
Thank you.