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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I have just finished a fruitless conversation with time warner

Customer Question

I have just finished a fruitless conversation with time warner cable about my suddenly impossible sending of email. They tell me it isn't their problem. I turned off my computer last night. This morning when I attempted to send email on Thunderbird it can't go out. They claim it isn't their fault, of course. What is going on? Thanks, Karen
Submitted: 2 years ago.
Category: Email
Expert:  Kamil Anwar replied 2 years ago.
Hello & Welcome to JustAnswer.
They are correct, it isn't their fault. In 99.99% of the cases, it is an issue with the sending, or settings on your system.
We have two ways of continuing:
1. I instruct you here (this will take time to troubleshoot)
2. I connect remotely, and fix it.