AHi, I am Sandy and I look forward to help you today with the best answer possible.
I'm sorry about the issue.
You/your friend need to do two things:
A. Report this fake Hotmail account to Hotmail team.
B. Try to recover your blocked account
A. How to report Fake Hotmai account:
Please send an email to ***@******.***
. Attach a copy of the spam email to this email and send it.
Also, send an emailto *****@******.***
with all the pertaining information.
B. How to recover your blocked account:
Please visit www.hotmail.com and then choose "Can't access your account?
and try to reset youur Hotmail account password.
Else, please fill out Hotmail recovery form to recover blocked hotmail account:
Visit this website:
And fill out details.
Keep me posted by clicking "Reply to Expert"
I will work with you until it is fixed.