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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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How do I get rid of old emails?

Customer Question

How do I get rid of old emails?
Submitted: 2 years ago.
Category: Email
Expert:  sudipto_dutta replied 2 years ago.
From where do you want to remove the emails ?
Customer: replied 2 years ago.
I read them on both my iPhone and my laptop. Many years are sitting there occupying space and slowing searches. I have no use for anything older than one year. So, wherever they reside.
Expert:  sudipto_dutta replied 2 years ago.
OK, do you want to delete them from both iphone and laptop ?
Customer: replied 2 years ago.
Expert:  sudipto_dutta replied 2 years ago.
Do you want to delete all emails ?
Customer: replied 2 years ago.
NO. Just those that are over a year old. Maybe I should just bring up each one and delete it individually. There are several thousand and that would take a while.
Customer: replied 2 years ago.
This is taking too long. Please cancel my conversation and reverse any charges and any renewal fees. Apparently you do not understand what I consider to be a simple request.
Customer: replied 2 years ago.
Please send an email to me***@******.*** confirming implementation of the above request.
Expert:  sudipto_dutta replied 2 years ago.
I do understand your question, but you have posted two questions in a same category, this is computer category and sub category email and as I am an computer expert, it is little bit diffcult for me to tell you the exact way to mass delete emails from your iphone, if you have only asked about the laptop then, I could have answered it in few mins. I can still help you to delete emails from your laptop, but if you want the information about iphone then, you will have to give me some time, because there is no easy way to delete multiple emails from iphone, otherwise you can post the email about the iphone on the correct category.
Customer: replied 2 years ago.
Cancel the whole thing. If you don't know about email, I am communicating with the wrong person. For starters email is not specific to a computer. It can be accessed from multiple computers.
Expert:  sudipto_dutta replied 2 years ago.
I think, you have not read my reply completely. I have said that, I can help you to delete emails from the laptop as I am a computer expert, but it is little difficult to say about the process of iPhone. Can you tell me, how do you access your emails from your computers, like opening a browser and opening the email link or using any email program ?