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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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How can I change my email address, my old email is XXXXXXXXXXX, my new

Customer Question

How can I change my email address, my old email is XXXXXXXXXXX, my new email address is XXXXXXXXcan you change this for me or tell me what to do. Thanks XXXXXXXXXX

Submitted: 2 years ago.
Category: Email
Expert:  Kamil Anwar replied 2 years ago.
Hello & Welcome to JustAnswer.
Thank you for your question. I will do my best to assist you.
Do you want to migrate dishmail to gmail?
Optional Remote Connect Service - Quick Resolution
Would you like me to remotely connect to your computer and fix the issue - The remote service will be an additional service for $39 but will allow me direct access to work on your issue and fix it (while you watch on your screen). If you need remote service, reply with the words "i want remote"
If you do not need the remote service, then simply provide me the requested information above. If you need remote service reply me with the words "i want remote".
Customer: replied 2 years ago.

I just paid $36.00 for the help in changing my email address so why do I need to pay more? I can't pay anymore for a simple question, there should be a place to do this.

Expert:  Kamil Anwar replied 2 years ago.
The $39 is optional for remote service, if you want me to connect and do it.
The amount you initially paid is for instructing you to do it yourself.
So my question is; do you want to migrate this to gmail?
Customer: replied 2 years ago.

All that I want is to change email from XXXXXXXX to


Expert:  Kamil Anwar replied 2 years ago.
You cannot change your email.
What you can do is import all your mails and add mary01 to gmail.
This way; you use the gmail address and all your emails on dishmail will be in gmail.
Customer: replied 2 years ago.

Just forget it, and I do not want to join any plans. I don't know why you have to pay for a question on how to do things. I will contact pay pal and stop any more money to this program.

Expert:  Kamil Anwar replied 2 years ago.
I will request this question to be closed and refund issued. But the support you need is a technical issue, this is why their is a charge for it.

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