How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I recently moved from Birmingham AL to Palo Alto CA and

Customer Question

hello i recently moved from Birmingham AL to Palo Alto CA and I forgot my email password ***** some of the security questions so i am unable to log into my gmail which has important information
Submitted: 2 years ago.
Category: Email
Expert:  Martin replied 2 years ago.
Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.
When's the last time you logged in successfully?
Have you logged in before from the computer you're on now?
May I start a remote session so I can take a look at the problem and solve it for you now?
Please reply using the box below.
Regards,
Martin