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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I forgot my yahoo password. When I put in e-mail address and

Customer Question

I forgot my yahoo password. When I put in e-mail address and go through instructions, an e-mail is sent me to my cell phone but the temporary password ***** work. Trying to call is out of the question. I have information in my yahoo account I cannot access, I have been trying for the pass two week. I hope you can help me. My work e-mail is***@******.***. Many Thanks
Submitted: 2 years ago.
Category: Email
Expert:  Viet - Email Tech replied 2 years ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Did you receive a password ***** a code, etc. from Yahoo on your cell phone? What are the instructions in that Yahoo message?
Do you have windows xp, vista, or 7, or 8, or mac computer?
When you are available, please reply back at the box below to continue. Thank you,