How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

GA- Sha Four days ago I stopped receiving emails on my gmail acct;

Customer Question

Four days ago I stopped receiving emails on my gmail acct; created a new gmail acct and cannot receive emails from there either. Have had Avast do a complete workover on the pc, but they can do nothing about the email problem. Please help
Submitted: 2 years ago.
Category: Email
Expert:  Richard replied 2 years ago.
Thanks for your question. My name is ***** ***** I look forward to assisting you.
How exactly are you accessing your gmail account? Via an email program such as windows mail or outlook 2010?
Or directly via your web browser?
Expert:  Shayne-cssm replied 2 years ago.
Hello,
We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address.
Please contact customer support at***@******.*** and provide us with your email address and a link to this question page so that we can help you.
http://www.justanswer.com/email/965cu-four-days-ago-stopped-receiving-emails-gmail-acct.html
Thank you, ***** ***** Customer Support Team.
Expert:  Richard replied 2 years ago.
Please let me know