Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

My gmail was just hacked. People I don't even know are being…

Customer Question
My gmail was just hacked...
My gmail was just hacked. People I don't even know are being sent strange messages. People I also know are getting them too. What do I do?
Submitted: 3 years ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 1 minute by:
6/28/2015
Email technician: Viet - Email Tech, Computer Support Specialist replied 3 years ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 41,571
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Are you still able to get into your gmail email account?
Do you have windows xp, vista, or 7, or 8, or mac computer?
When you are available, please reply back at the box below to continue. Thank you,
Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I have a BIG problem, I think. I got a message two days ago
I have a BIG problem, I think. I got a message two days ago that I was bing hacked. It said to change my password, which I did. Now the account doesn't accept either the old or new password. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,462 satisfied customers
I am having a big problem with many messages in my spam
I am having a big problem with many messages in my spam folder saying people are receiving messages from me that I have not sent to them. I feel my email account has been hacked. My email is***@******… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Someone has created a fictitious account under a variation
Someone has created a fictitious account under a variation of my name and is attempting to get members, donors, and supporters of our not-for-profit organization to give money to them under false pret… read more
Michael
Michael
CEO
Master's Degree
209 satisfied customers
I was recently talking to a Cheryl from Google gmail account
I was recently talking to a Cheryl from Google gmail account and she had an REF# ***** recovering my gmail account and she said she would call be back to walk through everything with me and I have not… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
It's my phone and I believe it's been hacked my messages and
It's my phone and I believe it's been hacked my messages and emails … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
After a power outage in my home four days ago my FIOS box
After a power outage in my home four days ago my FIOS box was replaced. The Internet came back but new Gmail no longer appears. Test messages do not ping. iPad, iPhone and Mac. I created a different g… read more
Cody
Cody
Computer Science
2,527 satisfied customers
I received an email telling me I am a winner of Five Hundred
I received an email telling me I am a winner of Five Hundred Thousand United States Dollars with Microsoft-Surface Pro 3 laptop by Gmail Corporation, in conjunction with Microsoft Windows. They collec… read more
Viet - Email Tech
Viet - Email Tech
Computer Support Specialist
41,571 satisfied customers
Dave Batchelor here, I get the dreaded message that my email
Dave Batchelor here, I get the dreaded message that my email did was blocked by ecelerty. Messages to my daughter who has throat cancer are being blocked along with any message to embarq or century li… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
Recently my email is telling me that many emails I am sending
Recently my email is telling me that many emails I am sending are undeliverable, incl. some being sent to me. My address has not changed, nor have the ones sent. Is this someone hacking...do I need to… read more
James
James
Network & System Administrator
Bachelor's Degree
9,067 satisfied customers
Hello! Ive been using Thunderbird for a few years to send
Hello! I've been using Thunderbird for a few years to send out invitations. I'm limited to 99 emails per group and a total of 990 emails per 24 hour period. This is an anti-spam constraint I can deal … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
Ive recently started getting emails that I know are spam but
Ive recently started getting emails that I know are spam but it will have one of my friends name as the sender. I look at the email and its some strange email address. . how is this happening ? how to… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
I keep getting messages from mailer-daemon saying that my outgoing
I keep getting messages from mailer-daemon saying that my outgoing mail is trying to too many messages at once and so the outgoing mail has been blocked in order to prevent bulk spam. But I haven't be… read more
Jeremy
Jeremy
1,344 satisfied customers
Some of my personal e-mails have fallen in the wrong hands.
Some of my personal e-mails have fallen in the wrong hands. I did not send it myself. There is also no record on my sent items that I did. Where can I find out whether someone who knows me well might … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
My question is in regards XXXXX XXXXX Talk application on our phones.
My question is in regards XXXXX XXXXX Talk application on our phones. My husband received a request to chat from a very very vulgar name. It was so disgusting that I cannot not even type it out... He … read more
James
James
Network & System Administrator
Bachelor's Degree
9,067 satisfied customers
How to temporarily block my Live (hotmail) account as I detected
How to temporarily block my Live (hotmail) account as I detected my account being hacked by someone I know (more than one person) and recover it at a later time. Could you tell me what can be done.… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
It seems emails are being sent to me then onto other people
It seems emails are being sent to me then onto other people I know. My email account access is through hotmail, ([email protected]) email address. I have even received the emails at work. I have an ema… read more
Frederick S
Frederick S
Computer Specialist
High School or GED
701 satisfied customers
It seems that much of my email is not getting through -- in
It seems that much of my email is not getting through -- in either direction. I expect to hear from certain people and don't. I get no response to my own emails -- like they didn't get them or their r… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
For the past two days, I have not been able to send or receive
For the past two days, I have not been able to send or receive emails on one of my Gmail accounts that I use for business. However, I have been able to do so on a second Gmail account that I use for p… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x