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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I have been unable to login to both of my "windows" email ac

Customer Question

I have been unable to login to both of my "windows" email accounts for over a year. Yes, I stupidly changed the passwords and then somehow screwed myself during identity vertification. I've been through the 30 day waiting period more than once. I don't really even care if I ever use the email again, but it is tied to my darn PCs.
Submitted: 2 years ago.
Category: Email
Expert:  Richard replied 2 years ago.
Thanks for your question. My name is ***** ***** I look forward to assisting you.
Can you tell me exactly what message you get when you try to sign into your account?
Thank you