Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I am in sydney australia and my email address is***@******.***. my…

Customer Question
I am in sydney australia...
I am in sydney australia and my email address is***@******.***.
my enquiry is whether google have a phone number which i can call in regards
to my username and password ***** i have forgotten .
i have a computor expert who commenced my google account late july 2014, and
with his assistance i was unable via computor questions etc . find my old details,
or able to change my username and password.
would appreciate urgent assistance on this issue , as i recently bought a mobile that is
also needing these details.
i would like my username to be my email address and password *****
please advise.
thanking you,
***** *****
Submitted: 3 years ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 1 hour by:
6/23/2015
Email technician: Michael Norman, Information Systems Manager replied 3 years ago
Michael Norman
Michael Norman, Information Systems Manager
Category: Email
Satisfied Customers: 165
Experience: Director of Technology
Verified
Hello. My name is, Mike. I'd like to try and assist you with your issue. Google does have a number, however you need to follow certain steps in order to receive a trouble ticket number before calling Google. Please follow these steps for acquiring a trouble ticket number:Go to the following link:https://support.google.com/a/answer/1047213?hl=enFollow the instructions under "Contact Customer Support."You will notice the first item is to fill out their online support form. After completing the formthey will open a support ticket and you will receive a ticket number which you didn't previouslyhave.Then you can call them using the numbers they provide in the second step.
Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I recently lost my emails. As of late yesterday the recent
I recently lost my emails. As of late yesterday the recent emails were downloaded. However, today my receive and send didn't work. How can I correct that? … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,268 satisfied customers
Having lost my hotmail account, I went through the process
Having lost my hotmail account, I went through the process of acquiring a new password. I still can't access my account. Please help. … read more
Jess M.
Jess M.
Computer Support Specialist
2,556 satisfied customers
I sent email approx. 1 hr. ago re: unable to access email
I sent email approx. 1 hr. ago re: unable to access email from att.net/yahoo.com. First time to use this service, had to locate my credit card to enter it. Is my email avail. or do I resubit? Thanks, … read more
John Castle
John Castle
BSC in Computing Network Management and Design
75 satisfied customers
I am fine with my desktop and my laptop, but my iphone will
I am fine with my desktop and my laptop, but my iphone will NOT accept my password ***** I have NOT been able to receive any emails and now just lost a job because I was supposed to send a video (whic… read more
Jess M.
Jess M.
Computer Support Specialist
2,556 satisfied customers
Can i have two google voice accounts one for business and
can i have two google voice accounts one for business and one for personal phones … read more
Wes
Wes
Bachelor\u0027s Degree
372 satisfied customers
I deleted my gmail account And changed my phone number
I deleted my gmail account And changed my phone number because I had some fraud going on not with Gmail and I think I can get my phone number back but I can't seem to get my Gmail back is there anyway… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
893 satisfied customers
We are being asked to sign in to get our hotmail and I do
we are being asked to sign in to get our hotmail and I do not know what the password ***** … read more
Wes
Wes
Bachelor\u0027s Degree
372 satisfied customers
I have been signed into my yahoo mail on my phone and iPad
I have been signed into my yahoo mail on my phone and iPad for so long that I've forgotten my password. The recovery email on my account is no longer active and I do not have a phone number attached t… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Im trying to get into my rocket mail to get my work order
Im trying to get into my rocket mail to get my work order for the night but it wont let me sign in only to an old email i never used … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
It's my TV, can you help with that? LG and I don't know how
LG and I don't know how old. The question is, my husband pushed the A/V button and now all we have is noise and a herringbone pattern on the screen. How do we cancel that ? … read more
John Castle
John Castle
BSC in Computing Network Management and Design
75 satisfied customers
I can't send mail. Outlook. Phone. My server is dodo and.
attempted several times with dodo. I get mail and they say that settings for outgoing mail good… read more
John Castle
John Castle
BSC in Computing Network Management and Design
75 satisfied customers
Haven't received any gmail in over two days. My husband sees
Haven't received any gmail in over two days. My husband sees mail he received with my address on it. How can I access my mail? … read more
Cody
Cody
Computer Science
2,365 satisfied customers
I can't remember my password and my recovery phone number is
I can't remember my password ***** my recovery phone number is ***** old phone number … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
111 satisfied customers
I GO INTO EMAIL, CLICK ON A MESSAGE, IT SAYS CLICK HERE TO
I GO INTO EMAIL, CLICK ON A MESSAGE, IT SAYS CLICK HERE TO VOTE, THEN A SMALL BOX POPS UP ON RIGHT LOWER CORNER WITH ARROWS ETC . HOW DO I WORK THE DAMN THING? … read more
Cody
Cody
Computer Science
2,365 satisfied customers
My ex girlfriend kept getting into my account. I changed my
My ex girlfriend kept getting into my account. I changed my password ***** i can't remeber it. I dropped my phone and battery fell out. I cant even get into my phone for anything unless have password.… read more
Harry
Harry
1,950 satisfied customers
Trying to recover my gmail account password so I can
trying to recover my gmail account password ***** I can transfer old phone info to my new phone … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
111 satisfied customers
Trying to get into my juno email account. Not sure but
i want to retreive all the messages that have collected since i haven.t been able to accessmy account.… read more
VAMSI GOWDA
VAMSI GOWDA
b.tech
17 satisfied customers
My Canon printer does not print now and I don't understand
My Canon printer does not print now and I don't understand why??? … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x