How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Google has disappeared from my Apple iPad -- the icon is still

Customer Question

Google has disappeared from my Apple iPad -- the icon is still present. When I click on the icon the screen comes up totally black.
Gil Vieira
Submitted: 2 years ago.
Category: Email
Expert:  Jason Jones replied 2 years ago.

If anyone wishes to ask Jason a question directly,
they can do so at the following page:

I am an Information Technology Professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
Are you having issues with the Google Chrome icon or with your Google Email account icon?
I will be standing by.
Thank you,
Customer: replied 2 years ago.
Apparently with the icon.
Expert:  Jason Jones replied 2 years ago.
I gathered that it was an icon. I am asking which google icon you are having an issue with. Was it the Google browser icon or the Google Email icon?
Thank you.