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Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 37655
Experience:  Over 15 year experience in Email Systems and Programs
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I loose my blocked sender list whenever 2013 outlook closes.

Customer Question

I loose my blocked sender list whenever 2013 outlook closes. What do I need to do to keep this from happening?
Submitted: 2 years ago.
Category: Email
Expert:  Richard replied 2 years ago.
Thanks for your question. My name is ***** ***** I look forward to assisting you.
To check, you mean you lose the entries you made in the blocked sender list when you close it and it goes back to being empty?
Customer: replied 2 years ago.
Expert:  Richard replied 2 years ago.
Which version of windows are you using?
Customer: replied 2 years ago.
Professional 7
Expert:  Richard replied 2 years ago.
Click start, Control Panel.
Click on uninstall a program
click on Office in the list then click on Change
Then do an online repair
Once done, restart the computer and tell me if you still have the problem.
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Let me know the results please