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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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My Microsoft Outlook cannot be opened. It went down on me suddenly.

Customer Question

My Microsoft Outlook cannot be opened. It went down on me suddenly. When I try to enter it I get the following message.
Cannot start Microsoft Outlook. Cannot open the Outlook Window. The set of folders cannot be opened. The file C:\Users\June\documents\Outlook files\Outlook.pst cannot be opened.
Please answer this simply as I am VERY computer illiterate!!!!
Submitted: 2 years ago.
Category: Email
Expert:  Martin replied 2 years ago.
Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.
When was the last time it worked properly?
May I start a remote session that way I can take a closer look at the problem and fix it for you directly?
Regards,
Martin