Email

Need Help With Email? Ask Your Email Questions Online

Ask a Computer Expert,
Get an Answer ASAP!

Email

I may have accidentally deleted all of the Sent Mail from my

Customer Question
gMail account and need to...
I may have accidentally deleted all of the Sent Mail from my gMail account and need to recover it. It is on an imap account.
Submitted: 2 years ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
6/15/2015
Email technician: Richard, Email Systems Specialist replied 2 years ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 39,463
Experience: Over 15 year experience in Email Systems and Programs
Verified
Thanks for your question. My name is ***** ***** I look forward to assisting you.
How long ago did you do this?
Ask Your Own Email Question
Customer reply replied 2 years ago
Within the last hour
Customer reply replied 2 years ago
The items don't appear in the deleted items folder. I was working in outlook to clean up the drafts folder which had several old items that were lined out.
Email technician: Richard, Email Systems Specialist replied 2 years ago
Thanks, ***** ***** then still be ok
Click on my link below and complete the request to have the emails returned to your account
https://support.google.com/mail/contact/missingemails?rd=1
Allow up to 48 hours and if they are still on the server they will be returned to your account.
If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service by clicking one of the stars at the top of the screen and then submit, that would be greatly appreciated.
Thank you
Ask Your Own Email Question
Customer reply replied 2 years ago
They indicated that the sent emails were not recoverable. They also talk about a Trash folder, which I do not see in my imap folders. any further help appreciated.
Email technician: Richard, Email Systems Specialist replied 2 years ago
Ok, for you the sent via this form wont be possible.
Then to check trash, click on my link below
www.gmail.com
Sign into your account there and on the left you will see More, click on it and click on Trash
Do you see the emails there?
Ask Your Own Email Question
Customer reply replied 2 years ago
The Sent Items are still there in the "Sent" folder, but they are not accessable in the Sent Items folder within Outlook. They had previously been. any suggestions on how to sychronize the two?
Email technician: Richard, Email Systems Specialist replied 2 years ago
You will have to move them to your inbox.
Can you drag them to the inbox?
Ask Your Own Email Question
Customer reply replied 2 years ago
Not in the Outlook version.
Email technician: Richard, Email Systems Specialist replied 2 years ago
No, I mean in Gmail via www.gmail.com
Move them to the inbox and once outlook synchronises they should then appear.
Ask Your Own Email Question
Customer reply replied 2 years ago
It seems that the Sent Mail in GMail is not in synch with the Sent Items folder in outlook.
Email technician: Richard, Email Systems Specialist replied 2 years ago
none of the sent items at all appear?
Ask Your Own Email Question
Customer reply replied 2 years ago
I did check the inbox in Outlook and did see the most recent sent email in the Outlook inbox. How do I get the Outlook to sychronize with the Gmail system before i mofe the others?
Email technician: Richard, Email Systems Specialist replied 2 years ago
Only way is to readd the email account to outlook again
As its iMap then you dont lose emails.
Tell me the version of outlook and I can tell you how.
Ask Your Own Email Question
Customer reply replied 2 years ago
It is outlook 2013. I was kind of thinking that I may have to do that again. Do I then have to re-map the GMAIL folders to the outlook folders?
Email technician: Richard, Email Systems Specialist replied 2 years ago
Usually it will do it else yes you would.
So go to File, Info, Account Settings.
Remove the Gmail account.
Once done, add it again and it will then synch everything.
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Let me know the results please
Ask Your Own Email Question
Customer reply replied 2 years ago
I will try it as I had originally set this up. How do I go about requesting to work with you again if I have some kind of issue and want to take you up on the additional assistance offer? My cell is(###) ###-####if that is more convenent.
Email technician: Richard, Email Systems Specialist replied 2 years ago
You can always contact me on the link below which comes directly to me
http://www.justanswer.com/profile.aspx?PF=32989067&FID=7066
Would be a pleasure to work with you again
If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service by clicking one of the stars at the top of the screen and then submit, that would be greatly appreciated.
Thank you
Ask Your Own Email Question
Ask Richard Your Own Question
Richard
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 39,463
39,463 Satisfied Customers
Experience: Over 15 year experience in Email Systems and Programs

Richard is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

1,973 satisfied customers

Computer Software Support Specialist for more than 10 years

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Chris L.

Chris L.

Support Specialist

1,453 satisfied customers

Certified Email Expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,299 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

639 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I can't use an old email address and it won't come up the
I can't use an old email address and it won't come up the address is***@******.*** … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
Yahoo - I have a bonafide email list of friends who like to
Hi Yahoo - I have a bonafide email list of friends who like to receive our updates that I send to every few weeks in groups of 100 or less - (about 1100 total) -- but with my latest release I keep get… read more
Kris R
Kris R
IT Manager
Computing
2,263 satisfied customers
Sorry I lost you in the other chat window. The state i'm in
The state i'm in is MA. DESE is requesting emails from the head of school and we need to remove priviledged emails first I work as a tech support and wondering how best to go about this? … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
1,973 satisfied customers
I cant log on on an other laptop. Many times and i have to
yes many times and i have to wait for a number of hours before i try again … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
409 satisfied customers
Accidentally deleted yahoo email. How do I restore it. Just
accidentally deleted yahoo email. How do I restore it … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
I need to change my password to get into my email. It has
I need to change my password ***** get into my email. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
I cannot compose or reply. Centurylink.com. It just started
It just started yesterday. I've shut the computer down. … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,273 satisfied customers
Cannot acess my email. message on screen says website
cannot acess my email. message on screen says website blocked … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
1,973 satisfied customers
I had to change my email password with my provider. I tried
I had to change my email password ***** my provider. I tried to add the new password ***** Thunderbird but ended up simply deleting the old one. Now I can't find a place to put the new password! … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
409 satisfied customers
Since I upgraded to Aol Gold I have a problem connecting a
Since I upgraded to Aol Gold I have a problem connecting a 3rd party divice to download emails. Can you tell me what the correct address is to the aol server now. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
1,973 satisfied customers
When I send out an email I will not go out, I get a message
When I send out an email I will not go out, I get a message saying "message blocked due to spam content" … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,299 satisfied customers
My outlook quit receiving mail as of Nov. 8th. My email is
My outlook quit receiving mail as of Nov. 8th. My email is gmail. I get the gmail in my Google account but it does not come through to Outlook. I have checked all the gmail settings and then tried to … read more
Moses C
Moses C
Bsc
211 satisfied customers
I can receive email but can't send. I get this message. The
I can receive email but can't send. I get this message … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,299 satisfied customers
I can send out, but since about 3:30 this afternoon, it does
I can send out, but since about 3:30 this afternoon, it does not come in … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Wgindows live mail is on the way out and I don't know what
Wgindows live mail is on the way out and I don't know what to do. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
30 satisfied customers
I did not receive my emails today in a timely matter. as a
i did not receive my emails today in a timely matter. as a matter of fact one was sent oto me at 9.30am did not get it till 5pm … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
1,973 satisfied customers
Emails used to end up in the main in inbox or sent files.
Emails used to end up in the main in inbox or sent files. But now have trouble locating. Also emails disappear as though their limits are reduced. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
1,973 satisfied customers
My access to my e-mail is denied. Yahoo. WB. Restarted
My access to my e-mail is denied JA: Just to clarify, what email service provider are you using? Customer: Yahoo JA: How do you access your email most often? On a phone or tablet, or through a web bro… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,273 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x