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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I have a problem with Eudora -- it suddenly quit working and

Customer Question

I have a problem with Eudora -- it suddenly quit working and will no longer connect to my mail server. The mail server tech suggested I get rid of Eudora, as it is obsolete. I noticed that you recommended to another customer a switch to Thunderbird. Can you do the same for me?
Submitted: 2 years ago.
Category: Email
Expert:  Martin replied 2 years ago.
Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.
When was the last time it worked properly?
I would also agree the change to Thunderbird and I can do that for you now.
May I start a remote session that way I can take a closer look at the problem and fix it for you directly?
Customer: replied 2 years ago.

I suddenly got called away. I will get back to you tomorrow.

Expert:  Martin replied 2 years ago.
No problem Denne.
Speak to you tomorrow!

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