How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I have windows 8.1 in my laptop. I use Outlook (came with 8.0)

Customer Question

I have windows 8.1 in my laptop. I use Outlook (came with 8.0) for email.
Question: why do so many (not all) emails containing a picture show only the empty box with the little corner red X box? It must bother a LOT of people!
There is always advice -' if you cannot see the picture(s) then read this email on the web.' That works - -but it's a little extra time and bother.
Thanks - Phil
Submitted: 2 years ago.
Category: Email
Expert:  Viet - Email Tech replied 2 years ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Did it ever work?
Does it give you the option to click on for displaying pictures?
When you are available, please reply back at the box below to continue. Thank you,