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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I have accidentally deactivated my messenger how do I restore

Customer Question

I have accidentally deactivated my messenger how do I restore it
Submitted: 2 years ago.
Category: Email
Expert:  Kamil Anwar replied 2 years ago.
Hello & Welcome to JustAnswer.
Thank you for your question. I will do my best to assist you.
Which messenger is it?
Optional Remote Connect Service - Quick Resolution
Would you like me to remotely connect to your computer and fix the issue - The remote service will be an additional service for $34 but will allow me direct access to work on your issue and fix it (while you watch on your screen). If you need remote service, reply with the words "i want remote"
If you do not need the remote service, then simply provide me the requested information above. If you need remote service reply me with the words "i want remote".
Thanks
Customer: replied 2 years ago.
I just need my yahoo messenger to be reactivated and that is all
Customer: replied 2 years ago.
can you just tell me how to activate my instant messenger
Expert:  Kamil Anwar replied 2 years ago.
Can you please explain how did you de-activate it? Does it not starts at start - up? I can remotely connect with you to check and fix this directly.
Customer: replied 2 years ago.
I did nothing to deactivate it but on the screen it says that it is no longer working
Expert:  Kamil Anwar replied 2 years ago.
Did you try rebooting the computer?
Customer: replied 2 years ago.
no but I will and if that does not work what do I do
Expert:  Kamil Anwar replied 2 years ago.
I will wait for your response here. Let me know, if it doesn't work we can re-install it.