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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I am locked out of my free email att yahoo mail. Says either

Customer Question

I am locked out of my free email att yahoo mail. Says either inactive or too many attempts. I tried resetting the password ***** too and nothing works. ATT told me to contact Yahoo. Impossible. My email was XXXXXXXXX
Submitted: 2 years ago.
Category: Email
Expert:  Jess M. replied 2 years ago.
Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your email issues. What exactly is the error message that you got when you tried resetting the password?
Also, can you please tell me your last name so that I can check your recovery options?
Please let me know so that I can help you further.
Best regards,