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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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My email is a white page then black, then reverts to home

Customer Question

My email is a white page then black, then reverts to home screen
Submitted: 2 years ago.
Category: Email
Expert:  A. Stevens replied 2 years ago.
Hi, I am A. Stevens here to help with your question! Could you try a soft reboot of your iPad? Hold the home and power button down together at the same time for about 10 seconds....the iPad should reboot and you will see the apple icon come up. Then try opening the mail again.
Expert:  A. Stevens replied 2 years ago.
Hi - Any luck with the reboot of the iPad?