How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Hannigan Your Own Question
Michael Hannigan
Michael Hannigan, Email Expert
Category: Email
Satisfied Customers: 11697
Experience:  25+ Years Experience in Field. MCSE, ICCP, Expert in Large Email Platforms
Type Your Email Question Here...
Michael Hannigan is online now
A new question is answered every 9 seconds

Dear AOL tech support, I accidentally deleted 2 emails just

Customer Question

Dear AOL tech support,
I accidentally deleted 2 emails just now. They were very important business emails.
My email address is***@******.***
please help me!
Thank you so very much in advance.
***** *****
Submitted: 2 years ago.
Category: Email
Customer: replied 2 years ago.
I attempted to retrieve the accidentally deleted massages by looking for them in the trash and recently deleted folders but they were not in either folder. They could not be found in any of the other folders.
I even tried searching for them using some key words like the sender's name for one of them (since I know who sent one of them), but they are not showing anywhere.
Thank you .
Expert:  Michael Hannigan replied 2 years ago.
Hello. My name is***** can help you with your question.One thing you can do is go to your all-male folder which includes all folders under it and to the search from there for something that you know was in one of the messages. Also you have to consider what you are you using to retrieve your email so we can know where to look. There are two ways to retrieve email, one is to use a client like Thunderbird or AOL software on your desktop, and the other way is to go directly to the AOL Mail page, log into the webpage, and read your email in the browser. If you normally do it from a desktop client, then I would suggest at this point going to the mail webpage and logging in and viewing your emails there and doing a search. Sometimes there are emails on the server that did not make it to the client and vice versa. This is only beginning point, so if you don't get any results with that, let me know and we'll take it from there. Mike

Related Email Questions