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My Favorites on AOL keep disappearing! I struggled with this…

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My Favorites on AOL keep...
My Favorites on AOL keep disappearing! I struggled with this problem the last time AOL changed their system. Now, I up dated their system to Desktop 9.7 and I now have the same problem. Sometimes my favorites will appear and then when I turn my computer on the next time, they disappear. Can you help me?
Submitted: 3 years ago.Category: Email
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Answered in 1 minute by:
5/26/2015
Email technician: Jason Jones, Computer Technician replied 3 years ago
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,440
Experience: 10+ years of work experience.
Verified





If anyone wishes to ask Jason a question directly,
they can do so at the following page: www.JasonFixedit.com

Hello,
My name is Jason. I look forward to helping you today.
This particular problem can be caused by many different things. May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?
Thank you,
Jason
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